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Traffic management centre

Traffic management centre
Traffic management centre

Traffic management centre

VicRoads Traffic Management Centre (TMC) operates 24 hours a day, every day of the year, to deliver real time traffic management to Victoria.

The TMC handles over 250,000 calls a year, responding to incidents and events that may affect traffic safety or flow. These can include:

  • traffic light faults
  • breakdowns on major arterials or freeways
  • vehicle crashes
  • debris and spills
  • hazards reported by the public
  • natural disasters such as fires or floods
  • major sporting and social events.

Incident management

Advanced telephone and radio communication facilities link the TMC with VicRoads Incident Response Service (IRS), police, emergency services and maintenance personnel, to ensure there is an immediate response to incidents that may affect the safety or flow of traffic.

When an incident occurs, Traffic Management Centre (TMC) staff can instantly respond. Depending on the nature of the situation they may close lanes, reduce the speed limit and program the electronic information signs to warn road users of the incident ahead. During this time the incident can be monitored using the system’s traffic cameras located along the freeway.

Find out more information on VicRoads Incident Response Service or what you should do after a crash or breakdown on a major road.